Home  ›  Macbook Trackpad Working Again After Phone Call

Macbook Trackpad Working Again After Phone Call

Written By vendredi 25 mars 2022 Add Comment Edit
Status
Non open for further replies.
  • #1
It's a MacBook Pro thirteen (Early 2015). They don't even piece of work inside the restore card. Even so, the computer works perfectly using an external keyboard and mouse. It started working on its own one day and stopped again. Apple says the logic board is damaged due to dust and would set me dorsum $500. What should I practise?
Last edited by a moderator:
  • #2
Have y'all tried clearing the PRAM? Damage due to dust? HAH. My ass. The only harm grit could do is clog the fan and if it's metallic dust like in a workshop, then it can cause actual damage from shorting something out but that'south very unlikely.

To clear your PRAM,

1. Close down your machine. Yeah, all the way down, not slumber or logging out.

two. Press the power push button and and so printing command-option-p-r. You have to make sure you get those keys pressed before the gray screen comes up or information technology won't work.

iii. Hold those keys down until your Mac reboots over again and you hear the startup chime.

4. Permit become of the keys and let your Mac reboot usually.

Last edited past a moderator:
  • #2
Take you tried immigration the PRAM? Impairment due to grit? HAH. My ass. The only damage dust could practice is clog the fan and if it's metal dust similar in a workshop, then it tin cause actual damage from shorting something out merely that'due south very unlikely.

To articulate your PRAM,

ane. Close down your motorcar. Yeah, all the way downward, not sleep or logging out.

2. Printing the power button and then press command-option-p-r. You have to make sure you get those keys pressed before the grey screen comes up or information technology won't work.

iii. Hold those keys down until your Mac reboots over again and yous hear the startup chime.

four. Let go of the keys and permit your Mac reboot unremarkably.

Last edited past a moderator:
  • #3
How can y'all reset the PRAM when the keys are non working. You need to hit the keys to reset the pram, and the keys don't work.
  • #iv
How tin you reset the PRAM when the keys are not working. Yous demand to hit the keys to reset the pram, and the keys don't piece of work.

trust me, if the ability buttons work then the keys work also. its just out of whack. i just did this afterward buying this make yesterday morning and using another keyboard all solar day. i did what he said and now I'g typing for the 1st fourth dimension with the mac keyboard. trust me only do it

  • #v
The KeelinTy solution to reset the PRAM works keen...for a good 5 minutes. After that, my keyboard and trackback become over again unresponsive. Any other suggestions?

Connected external keyboard and trackback work perfectly.

  • #vi
I had a similar upshot, I went to the Apple Store, the attendant told me he had reset the SMC with the keyboard (not sure he did or could) and I'd accept to replace the topcase considering information technology was likely h2o impairment. I asked them kindly if they could check for something within, to do so they unplugged the battery - (SMC reset) and now I am typing on the keyboard!
  • #7
I had the verbal same problem. Patently the cable that connects the runway-pad and keyboard needed replaced. The apple genius said information technology happens frequently enough that he knew right away what was wrong. They replaced the cable and now everything seems to exist working. Set me back well-nigh $90. FYI - the power button goes through a dissimilar connection, which is why it yet works.
  • #viii
I had the exact aforementioned problem. Apparently the cablevision that connects the track-pad and keyboard needed replaced. The apple genius said it happens often plenty that he knew correct abroad what was wrong. They replaced the cablevision and now everything seems to be working. Fix me back about $90. FYI - the power button goes through a different connection, which is why it still works.

I take exactly the same issue. Have not went to fix it all the same. Hope it is 90$ instead of $500. Merely I sm eondering whether this is a designing flaw

  • #9
Had the aforementioned problem, tried the following who doesn't piece of work:

  • Disabling Filevault
    Resetting SMC
    Resseting PVRAM
What did work was deleting (or moving) some .plist files located nether Library/preferences. Don't know exactly wich file, I just made a search for files containing "login". I get vii files, movement it outside that folder and information technology works. Writing this mail service from my original keyboard. I don't know if the problem volition reapear but definetly the outcome is located in that location.
  • #x
Had the aforementioned trouble, tried the following who doesn't work:

  • Disabling Filevault
    Resetting SMC
    Resseting PVRAM
What did work was deleting (or moving) some .plist files located under Library/preferences. Don't know exactly wich file, I but made a search for files containing "login". I go 7 files, move it exterior that folder and it works. Writing this post from my original keyboard. I don't know if the problem will reapear but definetly the outcome is located at that place.

Tried it and found 4 files. Removed them to my desktop and rebooted but it still freeze. If i'grand lucky it 'unfreezes' after a few minutes.

  • #11
Deplorable, the problem came back once more after deleting login files.
Another thing I tried was restoring the Macbook Pro to a Time Machine point (I take one backup 45 days old). Later on doing a complete restore things go dorsum to normal but that only last 2 days. The Autoupdate feature was on and it automatically updated from version ten.12.6 (16G29) to 10.thirteen (17A405). I suspect that update could crusade the trouble, and then I used Time Motorcar again and get back to the same restore betoken (v.10.12.vi), plow off auto-update (but in case) simply the problem reappears as shortly every bit the system was restored.

One weird matter that I noticed is that the problem seems that it gets worse with fourth dimension, before the restore, the trackpad and keypad doesn't work at all, but subsequently the restore, both work intermittently until both reach a indicate where information technology doesn't respond at all.

I'm 99% sure information technology has to be software related as when you enter system recovery for example, trackpad and keyboard work just perfect.

I'm nevertheless looking for the solution. Whatsoever recommendations?

  • #12
Sorry, the trouble came back again after deleting login files.
Another thing I tried was restoring the Macbook Pro to a Time Machine betoken (I have i backup 45 days old). Afterwards doing a complete restore things go dorsum to normal only that only final 2 days. The Autoupdate feature was on and it automatically updated from version 10.12.6 (16G29) to ten.xiii (17A405). I suspect that update could crusade the problem, so I used Time Car once again and become dorsum to the same restore signal (v.ten.12.6), turn off auto-update (just in case) but the problem reappears every bit shortly as the arrangement was restored.

Ane weird thing that I noticed is that the problem seems that information technology gets worse with fourth dimension, before the restore, the trackpad and keypad doesn't work at all, simply subsequently the restore, both piece of work intermittently until both attain a point where information technology doesn't respond at all.

I'thou 99% sure information technology has to be software related as when y'all enter arrangement recovery for instance, trackpad and keyboard work just perfect.

I'k still looking for the solution. Any recommendations?


Yeah the problem came dorsum. I remember i've Found the source of my trouble, I don't recall it's a software trouble. When my keyboard and mousepad stops working, I can pinch/squeeze the MacBook in the correct side - with the screen open. I think it'due south a loose connexion or some dead pins. If I 'pinch' it in the left side, i get a black screen and a default "something went wrong" reboot.
  • #13
SAME affair is happening to me on my MacBook Air.

I've installed the latest version of the Os, PRAM and SMC reset like lxxx times over the last 3 days and still nix.

The trackpad and keyboard work intermittently subsequently difficult reboot SOMETIMES but most of the fourth dimension is instantly stuck upon load, or gets stuck shortly after logging into the user.

About every fifth time it gets stuck a pop upward tells me that it's searching for a bluetooth mouse/keyboard - even afterwards i've disabled bluetooth and the 3 advanced settings within the bluetooth organization.

I've had 5 unlike software engineers, 4 leads, look at this result and the but thing anyone could recollect of doing was wiping the hard drive and starting from scratch.

There's no manner this is hardware, the power-pick-command-shift buttons all piece of work to quickly turn off the system. I've read about this issue on a ton of forums and the following "solutions" are provided by random people:
i. Delete all the files on your desktop
2. Delete all the files from your downloaded folder
3. PRAM or SMC reset
4. Hardware problems per Apple
five. Stand on one foot and spin

It'south all BS and this is a software consequence. Apple tree needs to address this publicly or in a software update.

  • #14
MERGED QUESTION
Question from ijamesseo : "[Macbook Pro] Keyboard and Trackpad Unresponsive."
Hello,

I'm on a Macbook Pro 2015 Retina Display, which I got a couple months ago. Around two days agone, I noticed that while I was typing my password, it failed to register some keys, which was peculiar because I repeat the action several times per twenty-four hour period without failure.

And so, I realised the trackpad stopped clicking sometimes. While flicking through my desktops, I noticed the Force Touch trackpad would non return the 'clicking' sensation back when I pressed.

Then, in that location were repetitions of my Macbook freezing on the login screen. It accepts any external keyboard/mice, but the internal trackpad and keyboard does not work. It would take me several restarts to allow me to utilize the Macbook over again.

Sometimes information technology would also freeze whilst using the device besides.

Now, the keyboard and trackpad does not respond at all. External peripherals even so work.

What is strange is that the keyboard and trackpad do not work when the Macbook is on, just when I employ the keyboard to boot into Single-user mode or Recovery mode or whatever, the keys that I utilize piece of work but fine.

In unmarried-user way, it shows me lines upon lines of errors, and so when it stops, I press a few keys, which gives an instant response on the screen with lines of text, the one line I'm able to encompass maxim

"Mistake: Apple Internal Keyboard / Trackpad _DoDescriptorRequestGated Failed Result request fault: [{numbers}]" or something alone those lines.

And so, I know the keys do not piece of work as keys, but the system can sense that they're existence pressed. Same goes for the trackpad. When I impact the trackpad, it repeats the same process of pressing a fundamental.

How tin I prepare this? Is this a software or hardware trouble? I've read dozens of manufactures, and near recommend replacing the ribbon cable in a higher place the bombardment, every bit that seems to be what is causing the problem.

Any help is appreciated. Thanks.

EDIT: I just establish out that the trackpad and keyboard practice not work when the bottom of the Macbook Pro is in contact with a surface. If I movement my Macbook and then that the pinnacle lid is flat to the table/bed or whatever, and the bottom of the laptop is not touching anything, the trackpad and keyboard are functional. Is this a hardware issue, and so? Considering in Single-user mode, the keys are responded to fifty-fifty when the lesser lid is apartment to the table. This hurts my brain.

http://www.tomsguide.com/answers/id-3239335/macbook-pro-keyboard-trackpad-stopped-working.html#20282346

SAME matter is happening to me on my MacBook Air.

I've installed the latest version of the Os, PRAM and SMC reset like 80 times over the final 3 days and still zilch.

The trackpad and keyboard work intermittently later hard reboot SOMETIMES simply most of the time is instantly stuck upon load, or gets stuck before long after logging into the user.

Most every fifth fourth dimension it gets stuck a pop up tells me that it's searching for a bluetooth mouse/keyboard - even afterwards i've disabled bluetooth and the iii avant-garde settings inside the bluetooth system.

I've had v different software engineers, 4 leads, look at this issue and the only thing anyone could recollect of doing was wiping the hard bulldoze and starting from scratch.

In that location'south no way this is hardware, the power-option-command-shift buttons all work to speedily turn off the organization. I've read nearly this outcome on a ton of forums and the post-obit "solutions" are provided by random people:
i. Delete all the files on your desktop
two. Delete all the files from your downloaded binder
3. PRAM or SMC reset
4. Hardware problems per Apple tree
5. Stand on ane foot and spin

It's all BS and this is a software issue. Apple needs to address this publicly or in a software update.

  • #15
MERGED QUESTION
Question from Manch : "Macbook Air'south keyboard and trackpad not working"
I recently had a big problem with the partitions on my MacBook Air. I nevertheless don't sympathise what happened but basically, I opened my mac and information technology had frozen on the login screen. I tried moving the mouse and it was unresponsive. I thought it had crashed or something so I held down the ability button to perform a strength restart. I had installed a windows partition on my mac using bootcamp so the mac booted into windows. I shut it down and held down the option cardinal when powering on to option my Os X start up disk. The disk selection screen did non fifty-fifty come up and it booted direct into windows. Other central combinations such as CMD + R or CMD + OPTION + R did not work either. I couldn't notice any data online about my problem and decide to plug a windows keyboard in my MacBook Air. Miraculously this worked and I was able to hold down the windows key + R during kick to enter recovery mode. When I did this, a screen came up with an Apple mouse, suggesting me to power it on. Of grade, I didn't have any mouse continued and didn't retrieve I would demand to connect one every bit it is a laptop. My trackpad wasn't working and so I went and grabbed an external mouse to plug in and information technology worked.

The problem now is that the mac will but function with the external keyboard and mouse. The built-in keyboard and trackpad elementary don't piece of work anymore. Whenever I endeavour booting the MacBook Air without an external keyboard or mouse plugged in, I get the same window suggesting my to ability on an Apple tree mouse and keyboard. It seems like a driver related issue but I really have no thought.

I have already tried running internet recovery style and information technology has not fixed the trouble. I have likewise tried resetting the PRAM, equally some other forum suggested, simply that has not worked either.

Any help would be greatly appreciated.

http://world wide web.tomsguide.com/answers/id-3239335/macbook-pro-keyboard-trackpad-stopped-working.html#20282346

SAME affair is happening to me on my MacBook Air.

I've installed the latest version of the Os, PRAM and SMC reset similar 80 times over the last 3 days and withal nothing.

The trackpad and keyboard work intermittently later difficult reboot SOMETIMES merely virtually of the fourth dimension is instantly stuck upon load, or gets stuck shortly after logging into the user.

Nearly every 5th time it gets stuck a pop upward tells me that it's searching for a bluetooth mouse/keyboard - fifty-fifty after i've disabled bluetooth and the three advanced settings within the bluetooth organisation.

I've had v different software engineers, 4 leads, look at this consequence and the only affair anyone could retrieve of doing was wiping the hard drive and starting from scratch.

There's no style this is hardware, the ability-pick-command-shift buttons all work to quickly turn off the system. I've read about this issue on a ton of forums and the following "solutions" are provided by random people:
1. Delete all the files on your desktop
two. Delete all the files from your downloaded folder
iii. PRAM or SMC reset
4. Hardware problems per Apple tree
5. Stand on 1 foot and spin

It's all BS and this is a software issue. Apple needs to address this publicly or in a software update.

  • #16
MERGED QUESTION
Question from apbhakta1 : "My keyboard and trackpad don't respond at on my MacBook Pro?"
It takes several restarts to get it to answer. I have re-installed the MacOs and wiped all the memory in hopes that it would assist but no luck. It seems a problem that I have in one case a day. Or a prolonged period of no usage.

http://www.tomsguide.com/answers/id-3239335/macbook-pro-keyboard-trackpad-stopped-working.html#20282346

SAME thing is happening to me on my MacBook Air.

I've installed the latest version of the Os, PRAM and SMC reset like 80 times over the last iii days and nevertheless nil.

The trackpad and keyboard work intermittently after hard reboot SOMETIMES simply most of the time is instantly stuck upon load, or gets stuck shortly after logging into the user.

Nigh every 5th fourth dimension it gets stuck a popular upwards tells me that it'southward searching for a bluetooth mouse/keyboard - even later i've disabled bluetooth and the 3 advanced settings within the bluetooth system.

I've had v dissimilar software engineers, four leads, wait at this event and the simply thing anyone could remember of doing was wiping the hard bulldoze and starting from scratch.

There'south no way this is hardware, the ability-option-command-shift buttons all piece of work to quickly plow off the system. I've read near this event on a ton of forums and the following "solutions" are provided by random people:
i. Delete all the files on your desktop
2. Delete all the files from your downloaded folder
3. PRAM or SMC reset
4. Hardware problems per Apple tree
5. Stand up on one foot and spin

Information technology'south all BS and this is a software issue. Apple needs to accost this publicly or in a software update.

  • #17
I tried the command + selection + p + r after I shut my MacBook down, and then saw my screen plough this weird shade of aquamarine, and I totally freaked out and turned the power push button back on. The Apple updating loading screen came up and and so I was back to the home screen and logged in. I went back to this website and the "5" key isn't doing annihilation fishy. This might accept actually worked!
  • #18
You tin can utilise the latest app AudioSwift for macOS that allows to use your MacBook Trackpad as MIDI controller.
  • #19
Accept you tried clearing PRAM? Damage due to grit? HAH. My ass. The only impairment dust could exercise is clog the fan and if its metal dust like in a workshop, then I can bodily damage from shorting something out just thats very unlikely.

To articulate your PRAM,

1. Shut downward your machine. Yes, all the mode down, not slumber or logging out.

2. Printing the power button and then press command-option-p-r. You take to make certain you go those keys pressed before the gray screen comes up or it won't work.

3. Hold those keys downward until your Mac reboots once more and you hither the startup chime.

4. Let go of the keys and permit your Mac reboot normally.

It really helps thanks alot

  • #20
I had the exact same problem. Apparently the cablevision that connects the track-pad and keyboard needed replaced. The apple tree genius said it happens frequently enough that he knew right abroad what was wrong. They replaced the cablevision and now everything seems to be working. Set me back almost $90. FYI - the power button goes through a different connection, which is why it withal works.

I had the same problem, however the authorized service offered me to replace whole trackpad, bombardment, topcase and keyboard for 480€. And so I rather ordered the flex cable from eBay for 15 € with postage and packing to Slovakia and fixed it myself in 20 minutes time.

Repair guide is on ifixit.com
https://world wide web.ifixit.com/Guide/MacBook+Pro+thirteen-Inch+Retina+Display+Early on+2015+Trackpad+Replacement/45138

For a trackpad replacement just followed steps 1-7 and 17-20. It worked like a charm.

Status
Not open for further replies.
Thread starter Like threads Forum Replies Appointment
unto Question macbook pro i9 16". horizontal red wink lines atop firefox on mouse or keyboard sometimes MacBooks i
1000 Question Liquid impairment MacBooks 3
G Apple Patents Drinking glass MacBook Keyboard That Bends Under Your Fingers MacBooks 3
R How to Increment the Divisions in the Volume Part on a MacBook Pro MacBooks 0
N Solved! Ma1151 MacBook specs MacBooks iii
R How to Create Keyboard Shortcuts on the MacBook Pro MacBooks 0
G MacBook Pro Keyboard and Trackpad still not working after PRAM reset MacBooks 5
Westward How to go keyboard going on apple tree macbook MacBooks 1
A Practise you see anything incorrect with my keyboard backlight? MacBooks 1
Akalanka Umayanga Macbook Pro keyboard and track pad not working MacBooks viii
Southward How to Turn On MacBook Pro Keyboard Backlight MacBooks 0
S How to Customize or Add Keyboard Shortcuts On MacBook Pro MacBooks 0
M Water damaged keyboard MacBooks four
M Solved! MacBook shuts down when not continued to MagSafe charger MacBooks 2
K Laptop is typing the wrong characters, which is leading me to type in the wrong Password MacBooks ii
R Solved! Keyboard mouse unresponsive MacBooks 1
D keyboard and mouse not workiing MacBooks 2
K Solved! Powering on a Macbook with a cleaved keyboard controller MacBooks 1
K KVM Switch/Docking Station for Macbook Pro westward/ PC (Windows) MacBooks three
B Weird keyboard problem - Late 2008 MacBook MacBooks nine
  • Advertising
  • Cookies Policies
  • Privacy
  • Term & Conditions
  • Topics

hunterlify1995.blogspot.com

Source: https://forums.tomsguide.com/threads/macbook-pro-keyboard-and-trackpad-stopped-working.123214/

0 Response to "Macbook Trackpad Working Again After Phone Call"

Enregistrer un commentaire

Inscription à : Publier les commentaires (Atom)

Iklan Atas Artikel

Iklan Tengah Artikel 1

Iklan Tengah Artikel 2

Iklan Bawah Artikel